Delivery & Shipping Policy
Shipping Regions:
- We offer shipping services to select regions and countries. Customers can check the availability of shipping to their location during the ordering process.
Shipping Methods:
- We use standard shipping carriers to deliver orders, with estimated delivery times provided during the checkout process.
- Expedited shipping options may be available at an additional cost.
Delivery Timeframes:
- Estimated delivery times are typically provided during the checkout process and may vary based on the destination.
- Orders are processed and dispatched within 7 business days after payment confirmation.
Shipping Fees:
- Shipping fees are calculated based on the destination, weight, and dimensions of the package.
- Customers can review shipping costs during the checkout process before confirming their order.
Order Tracking:
- Customers receive a tracking number via email once their order has been shipped. They can use this tracking number to monitor the status of their delivery.
Delivery Attempts:
- Delivery attempts will be made as per the policies of the shipping carrier. Customers may need to coordinate with the carrier for redelivery or pick-up if they miss a delivery attempt.
Non-Delivery Issues:
- In the event of non-delivery or lost packages, customers should contact our customer support team, who will assist in resolving the issue.
International Shipping:
- For international orders, customers are responsible for any customs duties or taxes imposed by their respective countries.
Holidays and Weekends:
- Please note that holidays and weekends may affect the processing and delivery times of orders.
Contact Information:
- For any inquiries related to shipping and delivery, customers can reach out to our customer support team through the contact information provided on our website.
Our goal is to ensure a smooth and timely delivery process for our nutrition website customers. This policy is subject to change, and customers are encouraged to review it periodically for updates and changes.